Q1.What is the NT/PC Selector?
close NT/PC is C-Map by Jeppesen cartography on CD, compatible with navigation software such as Maxsea, Digiboat, SW&N, Sodena and many more. Charts can be purchased only if you have navigation software installed. PC cartography is available in NT+ format (NT+/PC)or MAX format (MAX/PC). Customers can purchase Chart Licences online by using a credit card (Visa or Mastercard) or a prepaid voucher.
Q2.What are the payment methods to purchase a chart licence?
closeChart licenses can be purchased online by using credit card (Visa or Mastercard) or a prepaid voucher. To purchase with a credit card with C-Map NT/PC Selector: Open Selector, select the chart's code and then click on "Buy Selected chart" and then on "Shopping Online" and follow the instructions. To purchase with voucher: the code printed on it shows chart's price class and price region. You have to select chart's code on Selector, click on "Shopping Online" and follow the instructions to complete the order. A summary of your order will be displayed. Two options are shown at the bottom page: Credit card or Voucher. Select Voucher, enter the code, click on Send order. Note that each voucher is valid for only one license and for the price region/class printed on it.
Q3.How does the NT/PC Selector CD work?
close The NT/PC Selector CD is a catalogue that contains all our PC cartography and that allows you to purchase our maps. The NT/PC Selector has to be used with compatible navigation software and comes in both NT+ and MAX versions. Once you select the chart you are interested in, you can purchase it online or with one of our Call Centers. Payment can be done either with Credit Card (Visa or Mastercard) or with a Voucher, previously purchased by one of our
Authorised Resellers.
Q4.What are Vouchers for?
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Vouchers are prepaid credit notes to be used to unlock your C-Map by Jeppesen PC charts. Each voucher has a code printed on it that corresponds to a price class and a price region.
Q5.Can I use the same voucher to unlock several charts?
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No, you can't. Each voucher is valid only for one licence and for the price region/class printed on it.
Q6.How shall I use the voucher?
close The code printed on it shows chart's price class and price region. You have to select chart's code on Selector, click on Shopping Online and follow the instructions to complete the order. A summary of your order will be displayed. Two options are shown at the bottom page: Credit card or Voucher. Select Voucher, enter the code, click on Send order
Q7.How can I create a chart licence request?
closeTo generate the Chart Licence Request you have to run NT/PC, open the yellow NT+/MAX folders on the right side of the world icon, select the chart, then click BUY SELECTED CHART. The Chart Licence Request code will be displayed at the bottom of the page.
Q8.Do I need navigation software to purchase a C-Map NT/PC chart?
closeYes, it is necessary to have a compatible navigation software installed and registered, otherwise you will not be able to purchase and read NT+/PC or MAX/PC charts. Compatible navigation software for NT+/PC are :TACTIQUE SOFTWARE, DECKMAN, C-NAVI, SOB, NOE, EVOLUTION, EXPEDITION, EXPEDITION LT, FT NAVVISION, NAVPAK, MSF, V1.0, MAXSEA, BOATCRUISER 2.0, NAVCRUISER PRO, SAILCRUISER, NEPTUNE C-MAP PLANNER, P-SEA WINDPLOT MAX, P-SEA WINDVIEW MAX, RAYTECH, LOGBOOK, FISHLOG, SEAPLOT Trawlers, SEAPLOT 6, TURBOWIN, EASYWIN, SEATRACK, CRUISE32C, CRUISES32C, RACE32C, FISH32C Compatible navigation software for MAX/PC are: TACTIQUE SOFTWARE, DECKMAN, SOB, NOE, EXPEDITION, EXPEDITION LT, FT NAVVISION, NAVPAK, MSF, V1.0, MAXSEA, BOATCRUISER 2.0, NAVCRUISER PRO, SAILCRUISER, NEPTUNE C-MAP PLANNER, P-SEA WINDPLOT MAX, P-SEA WINDVIEW MAX, LOGBOOK, FISHLOG, SEAPLOT 6, TURBOWIN, SEATRACK, CRUISE32C, CRUISES32C, RACE32C, FISH32C
Q9.How can I backup my C-Map NT/PC licences?
closeTo backup your licences you have to: - click on the Settings button on the left (hammer shaped icon) - insert a floppy disk or any other media and click on Backup Registration Information
Q10.What is the backup for?
closeThe backup is necessary in order to keep a record of the purchased charts, in case you suffer a computer crash, damage or loss. It is therefore advisable to do the backup on a floppy disk or on another media any time you complete a purchase. This process will allow you to restore the charts or to copy them on to a second PC.
Q11.How can I reinstall licences on my PC?
closeLicenses can be reinstalled in two ways: 1. if a backup has been done just reinstall C-Map NT/PC (same version of the original purchase), click on RESTORE in the Settings page inserting the floppy (or other used media) with the backup file. 2. if a backup has not been done write the licence manually in the following way: empty the Shopping Cart, select again the chart's code, click on Buy Selected Chart, click on Insert Chart Licence, insert the unlock code and click on Register
Q12.Is the C-Map NT/PC Chart Selector compatible with Vista?
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The current C-Map NT/PC Chart Selector is fully compatible with Vista. Version 11 onwards is compatible with 32 bit versions of Vista only and previous versions are not with either version.
Q13.I have a Maxsea software with its own dongle, I have never bought C-Map by Jeppesen charts but when I try to register the program says that I am already registered but with another name, why this?
closeThe Maxesa dongle has not registered your charts to somebody else but has its own internal ID number meaning that the C-Map NT/PC Chart Selector recognizes it as a blank dongle and it inizializes it with the hardware ID of the PC on which the chart's purchase has been done. Therefore it's probable that several end users can have the same hardare ID. The only way to modify the data is through the
Callcentre where we shall be happy to assist in this matter.
Q14.How can I update my C-Map NT/PC charts?
closeTo update your C-Map NT/PC charts you need the new release CDs, then uninstall the previous release, install the new one, connect to the website and follow the instructions. The C-Map NT/PC Selector discs are delivered free of charge